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Never Split the Difference A Complete Summary Never Split the Difference is a book written by Chris Voss and Tahl Raz. Voss works as a professor of negotiation at the University in Southern California Marshall School of Business and the Georgetown University McDonough School of Business, while Raz has already co-authored several books on leadership and business achievement together with Keith Ferrazzi and Gary Burnison. Raz also writes for many publications, including the Wall Street Journal and the New York Times. Never Split the Difference is a book about negotiations. Negotiations take place in many different fields of life, such as business, and in some critical situations, like hostage situations. The book is actually a guide on how to best behave when certain things happen, regardless of whether that includes the need for negotiation techniques in hostage situations or in business. Throughout the book, the authors describe what to do, what kind of questions to ask, and how to
